Frequently Asked Questions

How can I make an appointment?

To make an appointment, or speak to someone in our office, please call (650) 213-8380.

What are your office hours?

Office hours are 9 a.m. to 6 p.m. Monday to Friday. Consultations are by appointment only.

You can reach the office staff Monday through Friday from 9:30 a.m. to 1:30 p.m. If you miss our staff, please leave a message on our voicemail at anytime. We will return your call the next business day.

Are weekend or evening appointments available?

Regrettably, no.

What happens when I visit?

An initial consultation usually lasts about 2.5 hours and consists of a lengthy interview. John is chiefly interested in understanding your, or your child’s main complaints and general disposition. John will look for a pattern of symptoms and characteristics. It is helpful for him to know what you are sensitive to, and what makes you or your child feel better or worse.

It is helpful to prepare a bit before you come for a visit. If you have a medical diagnosis, bring this information. It is also very helpful to for John to know about the pattern of illnesses or diseases that run in your family. Please give this a little thought before you come for an appointment.

How often will I have to have an appointment?

After your initial consultation you will have a follow up visit, typically one hour, usually at one-month intervals. There is more work and expense in the beginning months of treatment, and less work and expense as improvements come.

Do I need to tell my doctor that I am seeing a homeopath?

We recommend that you inform your medical doctor that you are receiving homeopathic treatment. If you have any concerns about your treatment, please discuss them with John.

Where is the office?

Our office is located at 3707 Lindero Drive, Palo Alto. 94306. There is easy access from Hwy 101 and also Hwy 280. The office is in a residential area, but there is plenty of parking on the street.

Click mapquest or google maps for directions.

If you are traveling from out of town:

Palo Alto is located in the San Francisco Bay Area, approximately 38 miles south of San Francisco, and approximately 23 miles north of San Jose on what locals call the “Peninsula.” Palo Alto itself is located near Stanford University, and both sit in one of the most beautiful parts of California.

If there is no traffic, we are approximately 25 minutes from San Jose International Airport, 35 minutes from San Francisco International Airport, and 50 minutes from Oakland International Airport. In the worst traffic, it can take twice as long to get here. Bay Area traffic is, unfortunately, quite heavy.

There are very good and reasonably priced hotels and excellent restaurants near the office. The Bay Area has much to offer in the way of entertainment and cultural activities.

What if I can’t come to your office, can I get an appointment via telephone, iChat, or Skype?

Telephone appointments are easily to arrange.

iChat and Skype are internet programs which allow people with computer web-cameras (webcams) and microphones to see and talk to each other over the internet. It’s an advantage to be able to see each other during an appointment.

Please call our office for further information.

Is the office child friendly?

We have many simple toys, books, crayons, and paper for children.

Please feed your children before you come to the office.

Is the office wheelchair accessible?

Yes! We just remodeled to make the office and restroom wheelchair friendly.